How should i care for my silver jewelry?

Fay Andrada pieces are crafted from solid sterling silver, a precious metal that naturally develops a soft patina over time. To maintain its luster, store your jewelry in a dry place, ideally in its original pouch or box. Avoid prolonged contact with moisture, perfume, or beauty products. When needed, gently clean with a soft, untreated polishing cloth. Over-polishing is not recommended, as it may alter the natural finish.

What is gold vermeil?

Gold vermeil (pronounced ver-may) is a traditional French technique developed in the 18th century, in which a thick layer of gold is applied over solid sterling silver. Fay Andrada’s vermeil pieces feature 2.5 microns of 23K gold, exceeding standard plating thickness for lasting wear. This method combines the warmth of gold with the strength and integrity of sterling silver.

How do I care for gold vermeil jewelry?

Gold vermeil is composed of two precious metals, and a natural patina may develop over time—reflecting the life of the piece and its wearer. To preserve its finish, remove vermeil jewelry before bathing, swimming, exercising, or applying perfume and lotion. Clean gently with a soft, damp cloth using mild soap and lukewarm water; dry immediately with a soft towel. Avoid polishing cloths or chemical cleaners, as they may remove the gold layer.

Do you offer replating services?

Yes. Fay Andrada offers professional replating services to restore the original finish of your gold vermeil jewelry. Please contact us for a quote.

Do you offer repair services?

Yes. Fay Andrada offers repair services exclusively for Fay Andrada jewelry. Each repair is handled with the same care and attention as its original making. Please contact us at with details or photos of your piece, and we will provide a quote and further instructions.

How long will my order take to ship?

All Fay Andrada jewelry is made to order to minimize waste and honor the process. Please allow 2–4 weeks for fabrication before your order ships. You will receive a shipping confirmation with tracking once your piece has been sent.

Can I return or exchange an item?

We accept returns of unworn items within 7 days of delivery for store credit or exchange. Custom orders are final sale. Please email us for return authorization before sending back your item.